Warranty and Returns

Warranty

All of the products here at Box of Hobbies comes with a standard 1 year manufacturers warranty. Memory cards, HDD’s, batteries, bikes cables, phones, bags will have 7 days factory defect warranty only.

Warranty coverage on Box of Hobbies products shall be VOID under the following conditions:
  1. Box of Hobbies products show evidence of the warranty sticker(s) being altered, removed, replaced, or defaced.
  2. Box of Hobbies products had been damaged while being installed.
  3. Box of Hobbies products had been damaged by software/hardware from a company or individual other than Box of Hobbies or by  incompatibility.
  4. Box of Hobbies products had not been operated in accordance with Box of Hobbies specifications, instructions, or any technical support directions.
  5. Box of Hobbies products had been modified or damaged by tampering, user error, accident, disaster, abuse, misuse, power application, alteration, repair, modification, a fix/replacement by a company or individual other than Box of Hobbies.
  6. Box of Hobbies will only replace products that are with a manufacturers defect, your claim must include the original box, manual, CD’s and or all the accessories and paraphernalia in good condition.

 

Returns

See to it that you have taken the extra step to read the manual and follow the instructions before you submit a Warranty Claim request. Damaged packages, box, accessories and actual unit will void your claim (see above). The waiting time of your Warranty Claim may vary from 7 days to 60 days depends on the distributor and manufacturers service team work load. Customer shall shoulder Warranty Claim in case it will course through shipping, pickup or delivery.

Contact our support if you have questions and problems.

 

 

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